Audio Workshop: 4 minutes - 40 Seconds

Tips for Recording a Conference Call

Hello,

This is David Barrett, your anchor of support at AudioAcrobat.com.

1) Before you begin recording any conference call, it is a good idea to do a systems check:

-- If using headsets, test your voice level to record at the proper volume. If your phone has adjustable volume controls make sure these are also set properly.

-- Make sure that you are using a Land Line for the best results. Avoid using a cell or a cordless/wireless phone.

-- Your cell phone may produce static.

-- Cordless phones, the walk-around variety, have similar issues with static when you stray too far from the base. These phones have been known to disconnect callers with other wireless interference such as someone merely using a garage door opener.

-- Low batteries of wireless and cell phones can produce undesirable results, not only when you are on the conference call, but also as you are trying to make the connection to AudioAcrobat.

-- Also, be careful about conference call recording using Voice Over IP (VoIP). These connections can be troublesome.

2) To record using AudioAcrobat, you must have three lines one for you, one for your participant(s) and one for AudioAcrobat.

-- If you work in an office other than your home, it is very possible that you have a phone system that supports its own conference call setup.

-- Take note that older office systems that patch in conference calls locally may need to be adjusted to mitigate poor voice equalization often inherent with these systems.

-- Most local telephone services have three-way calling. It, typically, comes standard. It is necessary to have a three-line connection to use the AudioAcrobat conference call feature.

3) It is a good idea to test to find out if you have conference call capability using your local phone service. There is an easy way to do this:

-- Place a call to a friend.

-- Tell your friend to hold-on while you depress the  Flash button on your phone. Most phones today have this Flash button.

-- Some phones may call it by another name like Call Waiting.

-- If you have one of those really ancient telephones, you can still use three-way calling by simply pressing your phone lever to get to that other line.

-- A clean dial tone, after you have Flashed over, will indicate that you have three-way calling ready to use. You are now in business to record a conference call with AudioAcrobat.

-- Practice with a friend to get the skill of making a phone recording. Plus, you can hear what you sound like and make any adjustments to your volume controls.

4) Here is how you can connect AudioAcrobat to record a call:

-- Always connect with your conference call audience first.

-- If you are considering the use of a bridge line service like FreeConferenceCall.Com, connect with your callers and, once you feel that all are on the line, then make your connection to AudioAcrobat.

-- To start the recording, Flashover to get that third line.

-- You may want to inform your conference call audience that you will be recording the call and that you will return in 15-20 seconds.

-- Dial your AudioAcrobat Direct Dial phone number and enter your personal identification number, PIN. You will find both of these numbers when you log-in to your AudioAcrobat account and click on Create a New Audio and select By Telephone to start accessing the Direct Dial Recordings page.

-- Write these numbers down and carry them with you. You do not need to access the Internet to record a conference call. You can make a recording anywhere you have access to a phone.

-- After you have entered your PIN, you will hear the phone prompts. To start the conference call recording you will be pressing the 3 on your phone keypad. 

Please Note:  Do *not* be tempted to press 1 on your phone keypad to record a conference call.

After pressing the 3 on your phone keypad, 
 

-- As soon as you hear the prompt say "Patch this line into your conference call now," hit the Flash button to return to your conference call participants.

-- You will hear two audible tones when the recording starts.

It is that easy! 

-- To stop the recording process, simply hit the Flash button again and AudioAcrobat will disengage.

-- You can also hang-up the phone to disconnect. It is highly recommended that you are the last to hang up if you are hosting the conference call.

-- Once this is done, AudioAcrobat will manufacture your MP3 file which will appear in the My Audios section of your account. The longer the recording, the longer it will take to show up. Expect the audio to appear in approximately 20 minutes for a conference call lasting up to two hours.

-- This will vary depending upon how much conference call activity is taking place on the AudioAcrobat servers.

5) As an active subscriber, you can download any phone recording as a MP3 file. This will give you the ability to edit your conference call using your favorite sound editor program. We recommend using Sound Forge, the industry standard.

Here is the link:

 http://mediasoftware.sonypictures.com/promo.asp?keycode=9023

Thanks for using AudioAcrobat.

David Barrett
Manager -Global Communications
AudioAcrobat
2533 North Carson Street
Suite 3003
Carson City, NV 89706

Tel: 866-891-0087 ext. 200
Fax: 866-891-0087

http://www.AudioAcrobat.com

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